Your privacy
matters to us

Privacy policy

CivicaScript is the sole owner of the information collected through this website. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. We collect personally identifiable information only to answer your questions and concerns and to understand what you need to know about our products.

Mailing lists

In some places on our site, you can opt in to receive information or future e-mails from us to learn more about CivicaScript and our products. If at any time you wish to be taken off a CivicaScript mailing list, please contact us.

Personally identifiable information

We do not require you to disclose any personally identifiable information for general access to our site. Any personally identifiable information you submit is used only to help us satisfy your requests and for internal marketing purposes. Website visitors may decide to send CivicaScript identifiable information and CivicaScript will use this information only to respond to the matter identified in the e-mail. If you submit personally identifiable information about an adverse event or injury associated with the use of one of our products, we are required to submit that information to FDA or other regulatory agencies.

Non–personally identifiable information

The CivicaScript website may collect non-personally identifiable information, such as type of browser, operating system, domain name or IP address. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers automatically identify your computer by its IP address. When you visit pages on the CivicaScript website, our servers log your IP address. We do not link IP addresses to any personally identifiable information. This means that your session will be logged, but you remain anonymous to us. Non-personally identifiable information is used only for internal marketing purposes and is then discarded. If you have any questions or comments about the CivicaScript Privacy Policy, please contact us.

Accessibility is
very important to us

The CivicaScript website has been designed to provide accurate information in an accessible format to ensure a positive user experience.

Features that meet accessibility standards set forth in Web Content Accessibility Guidelines (WCAG) have been embedded into the code and are compatible with assistive technologies.

For questions, concerns or assistance with accessibility on the website, please contact us.

Social media
safety and respect

Civica oversees a variety of social media platforms to inform, engage, and support our customers, communities, and partners regarding our mission.

By interacting with our social media channels, you agree to follow these Community Guidelines, which complement the Terms and Conditions of the platform owner or other legal notices published by Civica, and help maintain a safe and respectful environment.

Civica Social Media Community Guidelines

1. Be Respectful and Stay on Topic

We ask that all community members interact respectfully with one another. We welcome your comments and feedback, as long as they are expressed respectfully, are not inappropriate, abusive, or harassing, and do not promote third-party products, services, or sites.

This is not the appropriate space for sharing feedback on our products or soliciting business. For those topics, please use the Contact section on our corporate website.

2. Legal and Regulatory Restrictions

As a company operating in a regulated industry, there are certain subjects we cannot discuss, and some conversations may need to be redirected or limited. For example, please refrain from posting (and we may not be allowed to respond to):

  • Unverified claims or discussions of off-label or unapproved uses of our products
  • Third-party intellectual property, such as copyrighted materials or trademarks, without proper consent
  • Plagiarized content or performance materials
  • Personal information of individuals (e.g., names, contact info, etc.) without consent
  • Medical advice or usage instructions for our products
  • Defamatory, misleading, or false information
  • Offensive, obscene, or inappropriate content, including content that promotes illegal activities or violates the social media platform’s rules

By commenting or posting content, you confirm that it conforms to these guidelines.

3. Comment Moderation and Feedback

Civica does not create, control, represent, or endorse comments from the public on our channels; those comments do not necessarily reflect our views and are the responsibility of the individuals posting them. We cannot verify the accuracy of every comment from other users. Any content posted by anyone other than Civica is the responsibility of that submitter and not Civica.

4. Medical and Professional Advice

The content we share is not medical or professional advice. Always consult your healthcare provider with any medical concerns. Reliance on the information we provide is at your own discretion.

5. Use of Your Posts

By posting on our social media channels, you acknowledge that we may use your posts, including any ideas or techniques shared, in our content across various media, including our websites and other platforms.

6. References to Side Effects or Adverse Reactions

If your post includes a possible side effect or adverse reaction to a Civica production, we may contact you for further information. Please report any adverse or unexpected effects from any of our products, or any product quality complaints, by calling 1-833-224-2004. You can report an adverse event related to a Civica Product by calling 1-800-FDA-1088 or by visiting fda.gov/medwatch.

We may remove comments or content that don’t align with these guidelines, create a disruptive atmosphere, or that we deem inappropriate. We may also block or ban users who violate these guidelines.

Stay tuned!

The members section is currently being built, based on feedback from users like yourself.

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